Analyst – Inbound Messaging – Customer Operations (Pune)
Wiki Article
We're searching for a dedicated and enthusiastic Associate to join our vibrant Customer Operations team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide first-rate customer service by addressing their inquiries in a timely and professional manner. You will also play a crucial role in analyzing customer needs and offering recommendations to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound chat platforms.
- Resolving customer issues with empathy and efficiency.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a service-oriented with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a dedicated individual with a talent for communication? Do you thrive in a fast-paced environment where you can impact customers? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the representative for our valued customers, providing them with accurate support via live chat. You'll handle a variety of customer inquiries, ensuring their satisfaction.
- Cultivate your customer service expertise.
- Collaborate with a talented team of professionals.
- Hone valuable experience in the customer support industry.
If you are excited to take on a challenge, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack here for resolving customer concerns? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are dedicated to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, supporting them with their queries through live chat.
- Tasks include:
- Proactively engaging with customers via live chat
- Providing prompt and helpful solutions to customer concerns
- Updating a courteous and professional demeanor at all times
- Working with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to develop your career in customer service while contributing in a dynamic company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with exceptional communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to providing outstanding customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will resolve inquiries in a quick and courteous manner, while maintaining a positive and helpful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to submit your application!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a passion for customer service? Do you excel in a fast-paced environment? Then this is the prime opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing prompt and exceptional support via live chat. You'll be responsible for addressing customer inquiries, diagnosing issues, and ensuring a positive interaction.
We offer a welcoming work environment with opportunities for advancement. If you are excited to make a contribution, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a astute eye for detail and a passion to offer exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this important role, you will be the first point of contact for our valued customers. You will handle their concerns in a efficient and professional manner. Your customer service skills will be instrumental in fostering positive customer experiences.
At Eclerx Pune, we strive to create a collaborative work environment where you can grow both personally and professionally. We offer attractive compensation and benefits packages, as well as opportunities for skill advancement.
- When you are a results-oriented individual with a powerful work ethic and a real desire to make a positive impact, we encourage you to consider joining our team!